Terms of Service – Closet Curation Program

By selecting and completing services with Hop To It Organizers, LLC or any subsidiaries thereof, you (client) are accepting the following terms of service as set forth in this agreement (the “Agreement”). Please read carefully:


By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.


You approve the final Designs (“Designs”) and authorize Hop To It Organizers to create, design, and order a custom-made project (“Custom Project”), customized exactly to the specifications of your Designs (including as to measurements, colors, finishes, and hardware).


Hop To It Organizers may, as part of our service, recommend third party applications, software, services or suppliers (“Supplier”) that contribute to the successful outcome of your Custom Project. This Agreement is separate and distinct from agreements you enter into with each third party participant. You agree to enter into separate written agreements with each third party Supplier in connection with the delivery of your Custom Project.


If an item or material that you select for purchase is out of stock, it will be placed on backorder and we will ship it to you as soon as it is available. You understand and agree that such backordered items may be drop shipped to you directly from the manufacturer of the item or material in question.


Hop To It Organizers, LLC accepts payments via check, electronic payment and credit card.

Mailing Address: Hop To It Organizers, LLC 10500 Little Patuxent Pkwy, STE 1360, Columbia, MD 21044

Payment for Closet Curation Program Services: Due and made in full prior to the first on-site service upon checkout or in the form of check, credit card, electronic payment or ACH bank draft upon invoice or purchase.

Payment for Closet System Materials and Delivery: Due and payable upon final quote. Hop To It Organizers may offer, as part of its service, coordination of purchase and delivery of closet system materials by a third party supplier.

Payment for Closet System Installation: Due and payable upon final quote. Closet system installation is an additional cost at the discretion of the client. Hop To It Organizers may offer, as part of its service, referral and coordination of closet installation by a third party supplier.

Payment for Supplies and Materials: Supplies and materials are an additional cost at the discretion of the client. Client agrees to reimburse Hop To It Organizers, LLC for authorized expenses for supplies and materials needed for their project promptly upon request.

Hop To It Organizers, LLC will not purchase supplies or materials on behalf of the client without their authorization. Hop To It Organizers, LLC may bring organizing supplies or materials already purchased and offer them at cost if the client desires to purchase. Hop To It Organizers, LLC does not mark up organizing products previously purchased. 

If alternative payment arrangements are made, they will be included as a separate document delivered directly to the client as an addendum to this Agreement.


We may update the Terms at any time, in our sole discretion. If we do so, we’ll let you know either by posting the updated Terms on our website or through other communications. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms, you are agreeing to be bound by the updated Terms. If you don’t agree to be bound by the updated Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.


Clients are asked to remove and secure firearms and other “private” personal items from the areas where organizers will be working before their on-site service begins. Hop To It Organizers, LLC is not responsible for any such items not removed or secured prior to the on-site service.

As much as possible, clients are strongly encouraged to plan for uninterrupted time during on-site services. Time is built in to enable short breaks.

Pets should be secured or otherwise in a state so as not to interfere with on-site service as it is in progress. Clients are responsible for the costs of all damage or injuries caused by pets to any organizers or personal property.

On-site services of 6 or more hours include a 30-minute unpaid break.


The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.


We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you.


The services and content are provided “as is,” without warranty of any kind. Without limiting the foregoing, we explicitly disclaim any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment and non-infringement, and any warranties arising out of course of dealing or usage of trade. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.


You will indemnify and hold harmless Hop To It Organizers and its officers, directors, employees and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services, (ii) your User Content, or (iii) your violation of these Terms.


Neither Hop To It Organizers nor any other party involved in creating, producing, or delivering the services will be liable for any incidental, special, exemplary or consequential damages, or damages for lost profits, lost revenues, lost savings, lost business opportunity, loss of data or goodwill, service interruption, computer damage or system failure or the cost of substitute services of any kind arising out of or in connection with these terms or from the use of or inability to use the services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Hop To It Organizers or any other party has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

In no event will Hop To It Organizers’ total liability arising out of or in connection with these terms or from the use of or inability to use the services or content exceed $10.00.

The exclusions and limitations of damages set forth above are fundamental elements of the basis of the bargain between Hop To It Organizers and you.


A Homeowners or Renters insurance policy is required to be in force by client during rendering of services and client will provide evidence of such insurance policy to Hop To It Organizers, LLC upon request.

Client agrees that their Homeowners or Renters insurance policy is the primary policy for any property damage claim, not any Hop To It Organizers, LLC policy.

Client agrees to inform the organizer of any object that they deem to be of high value, fragile, or sentimentally treasured. In these cases, the organizer may choose not to handle such an object.

Client agrees to waive subrogation against Hop To It Organizers, LLC or their insurance policy for any claims paid by their Homeowner or Rental insurance policy. (Client’s Homeowner policy is the best protection for their personal belongings. It should provide replacement cost with no depreciation and is the best place to schedule items that, due to their age or rarity, should be scheduled such as antiques, jewelry, fine arts, etc.)

As a member of the National Association of Productivity and Organizing Professionals (NAPO), a Professional Organizer with Hop To It Organizers, LLC is bound to and adheres by their Code of Ethics. Client physical, verbal, and intellectual content will remain confidential and will not be shared with outside parties, unless required by law.


Closet Design – Custom closet design

Closet Cash – Done for you reselling service

Next Level Closet – Wardrobe inventory and planning


Arrange and coordinate outside vendors and services directly related to the client’s project.


Inclement Weather: In the event of inclement weather in which it is not safe for driving, consideration will be given to reschedule within two weeks of the originally scheduled date.

Accepting Client Gifts: In general, gifts are not accepted from clients. There are occasions where accepting a small gift may be appropriate, such as seasonal or holiday gifts, but any such gifts are not expected and are not solicited by Hop To It Organizers, LLC.

On-site service Time: The on-site service begins once the organizer arrives on site. Activity will wrap up approximately 15 minutes before the end of the on-site service to allow time for review, payment processing, and scheduling of future on-site services.

Appointment Confirmations: Remembering on-site service appointments is the responsibility of the client. As a courtesy, clients may receive a reminder message, but this is not a guarantee.


Hop To It Organizers, LLC is vigilant about upholding health and safety standards in accordance with CDC guidelines and recommendations as well as local orders and regulations for everyone involved in on-site services. Staff, subcontractors, and employees will abide by such by wearing a face covering, practicing physical distancing as much as possible, and proper hand-washing. Client agrees to follow the same CDC guidelines and recommendations and local orders and regulations during their on-site service.


Client hereby grants permission to Hop To It Organizers, LLC representatives, to take and use: photographs, videos and/or digital images of themselves and/or their space. These resources may be used in marketing materials, promotional, news releases and/or educational materials. These materials might include printed or electronic publications, social media sites, web sites or other electronic communications.

Client further agrees that his/her name and identity will not be revealed in descriptive text or commentary in connection with the image(s) unless otherwise authorized. The client agrees that the use of these images will be without compensation to him/her. All negatives, prints, and digital reproductions shall be the property of Hop To It Organizers, LLC. Client shall have no action against Hop To It Organizers, LLC for any use of such images including but not limited to for rights of publicity.


It is understood and agreed to that disclosure of information by the client may provide certain information that is and must be kept confidential. To ensure the protection of such information, and to preserve any confidentiality necessary under patent and/or trade secret laws, it is agreed that

1. The Confidential Information to be disclosed can be described as and includes:

Personal information, including medical, financial and other private information relating to the client and/or family members which may be disclosed verbally or in viewing the client’s space and/or belongings, regardless of whether such information is designated as “Confidential Information” at the time of its disclosure.

Business information, including invention description(s), technical, personal and business information relating to proprietary ideas and inventions, ideas, patent-able ideas, trade secrets, drawings and/or illustrations, patent searches, existing and/or contemplated products and services, research and development, production, costs, profit and margin information, finances and financial projections, customers, clients, marketing, and current or future business plans and models, regardless of whether such information is designated as “Confidential Information” at the time of its disclosure.

2. As the recipient, Hop To It Organizers, LLC and its agents agrees not to disclose the confidential information obtained from the client to anyone unless required to do so by law.

3. This Agreement of Confidentiality states the entire agreement between the parties concerning the disclosure of Confidential Information. Any addition or modification to this Agreement must be made in writing and signed by the parties.

If any of the provisions of this Agreement are found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision(s) shall be deemed modified to the limited extent required to permit enforcement of the Agreement as a whole.

WHEREFORE, the parties acknowledge that they have read and understand this Agreement and voluntarily accept the duties and obligations set forth herein.


If you have any questions about these Terms or the Services, please contact Hop To It Organizers at:

Hop To It Organizers, Attn: Michelle Rosen, 10500 Little Patuxent Pkwy, STE 1360, Columbia, MD 21044